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Anger Management-Self & Others | Free Udemy Course
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Anger Management-Self & Others | Free Udemy Course

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Created by:
Vineet Sharma
Course Language HindiCourse Caption Course Length 40:11 to be exact 2411 seconds!Number of Lectures 6
This course includes:
  • 40 mins hours of on-demand video
  • Full lifetime access
  • Access on mobile and TV

Course consists of a 40 minute learning session followed by a series of MCQ`s for reinstating the learning. Most examples are from healthcare sector and personal lives. However, the learning could be implemented in all challenging interactions wherein managing anger is crucial.The course could be used by individuals or HR professionals to train their teams.Whether it`s personal interactions or professional ones, the rules of anger management are applicable everywhere.Professionally, it`s best applicable in jobs/businesses wherein there are frequent customer interactions.Sales and service jobs like receptions, doctors, nurses, car dealerships, retail outlets etc.The course covers techniques to managing the anger of others and selfLanguage used is a mix of Hindi and English. Spoken words are in Hindi, however, all the assessments and video captions are in EnglishFollowing topics are covered in the course video and the assessments:Voice and Body LanguageEmpathyApologizing correctlyAVID TechniqueChallenging situations and the correct strategy to deal with themThe correct approach to go through the course- Watch the course video and take down notes. Go through the MCQ`s based upon the learning. On course completion you`ll be able to answer questions like:Actual reasons behind anger?Impact of anger on physical and mental health?What are the signs of a person getting angry?Best reaction to an angry person?Rules of Body Language and Voice during anger management?Correct approach to deal with angry and sarcastic comments?How to use empathy to calm down an angry person?What is the AVID technique of anger management?Who this course is for:Individuals who wish to manage anger related conflicts. Customer facing jobs

Course Content:

Sections are minimized for better readability, click the section title to view the course content

1 Lectures | 00:46
1 Lectures | 05:11
1 Lectures | 07:01
1 Lectures | 14:06
1 Lectures | 11:45
1 Lectures | 01:22
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