Strategies For Cross-Functional Team Success | Free Udemy Course

This lecture illuminates why cross-functional teams make organisations more effective. Various statistics show why CFTs are both making organisations more impactful and successful but also failing. This lecture also talks about the inertia of CFTs, and how they are an organic process that needs to be given the chance to blossom.

Download the Introduction Worksheet.

This lecture discusses when to use cross-functional teams. You'll see how companies become more customer-centric, gain insight, innovate, develop career opportunities and use them for better interviews and appraisals. This course shows how the innovation of the iPhone wouldn't exist without CFT and how multi-directional arrangements of CFTs can benefit company engagement and dynamics.

Download and complete the When To Use Cross-Functional Teams Worksheet.

Here, we will walk you through the process of organising CFTs. It starts with clear objectives and then defines the roles to tackle multiple angles, including unforeseen supplemental angles. The lecture also discusses choosing the people and ways to structure CFTs, like with matrix networks. Lastly, it looks at planning ongoing evaluations to keep the process effective and up to date.

Download and complete the Organisational Structures For Cross-Functional Teams Worksheet.

This lecture discusses how to establish common goals. It shows you how to be transparent from the start about individual opportunities. It also explores responsibility, accountability, consultancy and informed matrices for clarity. It goes on to illustrate just how important synergy is for a CFT, which stems from executive support. Lastly, it discusses writing a clear charter to express the goals, assets, and obstacles.

Download and complete the Establishing Common Goals Worksheet.

This lecture on communication frameworks gives ideas on how to outline, establish, and promote effective communication. First, found healthy communication dynamics by discussing useful terms and endorsing a culture of constant questioning. Secondly, clearly define single points of contact in the team. Lastly, you'll see the most useful requirement management systems of 2021.

Download and complete the Establishing Communication Frameworks Worksheet.

This lecture helps structure the decision-making protocols in a CFT. You will see how the flow of decisions can be cyclical, as well as be given the opportunity to draw up these plans for your CFTs. We will explore how to keep cohesion in the decision-making by establishing a vision, how implementing checks and balances makes for more autonomy and how strong leaders elicit full disclosure within a team.

Download and complete the Establishing Decision-Making Protocols Worksheet.

Here, you will learn traits that are useful within a CFT. Moreover, this lecture offers ways to keep a healthy dynamic between team members. It will show you how to be clear but not brief and how to use communication in a way that is not overwhelming through norms and writing. Lastly, it highlights the importance of team-building.

Download the Personality Profiles Worksheet.

This lecture explores how important conflict is. Conflict will always be present in CFTs, and this makes it necessary to manage. Through creative conflict management, you can stimulate healthy debate to emerge better processes and innovation. It shows you how to practice full disclosure and gets you thinking about ways to manage the beneficial conflict. You will learn how to handle arbitrations, as well as the importance of "away day".

Download and complete the Resolving Conflict Worksheet.

This lecture shows you how to establish accountability. It begins by revealing the top four considerations for effective teams as found by an extensive study across several industries. It goes on to express the importance of maintaining high accountability within an organisation with equally high psychological safety. This begets maximum achievement.

Download the Establishing Accountability Worksheet.

The final lecture summarises what we have covered to help you consolidate your knowledge.