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How to Have Difficult Conversations: Conflict Management | Free Udemy Course
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How to Have Difficult Conversations: Conflict Management | Free Udemy Course

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Master the art of having difficult conversations. Discover effective communication skills to speak with assertiveness. | Free Udemy Course

(63 ratings)
7300 students
Created by:
Last updated 8/2022Course Language EnglishCourse Caption English [Auto]Course Length 02:21:59 to be exact 8519 seconds!Number of Lectures 58
This course includes:
  • 2.5 hours hours of on-demand video
  • 1 article
  • Certificate of completion
  • 5 additional resources

Have you been avoiding confronting a troublesome colleague, disagreeing with your partner, or asking your boss for a raise? If there was a way to have difficult conversations easily, what would that do for you?We avoid difficult conversations out of fear that we will make things worse. We are often worried about how we will be perceived. Our pent-up feelings long for expression. This increases our resentment and provides no resolution to the presenting problem.How to have difficult conversations is a comprehensive course that is designed to help you have tough conversations assertively in your personal and professional relationships. This course has proven tools and strategies to help you achieve conflict resolution no matter how difficult your situation is. Once you master the art of having difficult conversations, you will be able to speak your mind freely, regardless of the gravity of the situation or who you are standing up to. This ability will equip you with unparalleled confidence. When you are able to overcome the speed bumps in a relationship, trust builds up, making the rest of the journey a smooth ride.This course is for you if you want to:Feel confident and well-prepared to initiate a tough conversationManage difficult conversations easily at work and in your personal lifeLearn the best ways to give interpersonal feedbackExpress yourself in a way that people will listen to you without being defensiveKeep the conversation on track even when your emotions distract youLeverage listening skills to find the deeper meaning in a conversationLearn effective ways to get through to difficult peopleThe ability to have tough conversations is an essential leadership skill. It enables you to gain the trust of your co-workers. In personal life, managing tough conversations is essential as well. Whether you want to discuss your relationship difficulties with someone or just express your innermost thoughts, knowing how to do so while maintaining the relationship is an essential skill.By the end of this course, you will be able to…have difficult conversations with easeunderstand the underlying structure of difficult conversationsstay calm, and focused in the face of attacks or accusationsstand up to figures of authority with confidence and assertivenesslearn from difficult situations and devise long-term solutions to problems create high-trust relationships by communicating authenticallyIt doesn’t matter if you have had difficulty raising issues or getting through to people in the past. In this course, you will find new insights into how you can succeed in the future.------------------------------------------------------------------------------------------------------------------This course will give you the complete roadmap on how to initiate, manage, and close a difficult conversation in a way that strengthens your relationships.------------------------------------------------------------------------------------------------------------------Testimonials:I have been successfully conducting training programs on communication skills in organizations and open forums since 2014. Here is what my trainees are saying:“This is one of the best programs I’ve attended. Roma is a simply excellent trainer.”– Lavanya Rao, Healthcare specialist“Roma is an amazing trainer, therapist, and coach. Highly recommended for those who want to get what they want in life.”-Hisam Ali, Student of Psychology“Roma has profound knowledge and expertise. Her sessions show her caliber extensively.”– Saksham, Software Engineer“Roma is an excellent trainer with in-depth knowledge in conversational persuasion and influence.”– Ritu Sharma, Counsellor*******************************************************************************If you like practical techniques explained with real-life examples that you can implement in your life right away, you will love this course.Enroll in this course today and discover the most effective ways to make difficult conversations easy!*******************************************************************************More about RomaRoma Sharma is an author, certified coach, and trainer who has been working in the field of emotional well-being since 2014. She runs a training company that authors programs for people from a variety of backgrounds—the IT Industry, Educational Institutions, Counseling Academies, and Hospitality Industry to name a few. She works with organizations to design programs that specifically address their training needs.Roma's BooksRoma has authored three books and a box set in her series called Boost Your Self-esteem & Confidence. Her books have hit the #1 new release spot in several different categories, such as Emotions & Mental health, and Communication Skills, on the Amazon marketplace. Her books have 15,000+ readers worldwide. Visit Roma's website to find her books, articles, and courses. You can find the website link on her profile page.Credentials:1) B.E (CSE)2) Diploma in Counselling Skills, person-centered therapy3) International Certification in Transactional Analysis 1014) Foundation course in Transactional Analysis5) Master Practitioner of NLP (ABNLP), NLP Trainer6) Advanced Diploma in Hypnosis (Business-NLP, UK)Who this course is for:If you are in a leadership position and want to learn skills to raise performance issuesIf you need to have a difficult conversation with your boss, clients, or figures of authorityIf you want to ask your boss for a raise or a promotion but don't know how to go about itIf you are a human resource professional and want to learn conflict management skillsIf you have been harboring resentment in a relationship for a while and want a way out of itIf you want to learn how to have a difficult conversation with someone but fear the outcomeIf you to strengthen your personal or professional relationships with trust

Course Content:

Sections are minimized for better readability, click the section title to view the course content

2 Lectures | 04:34
6 Lectures | 11:24
5 Lectures | 10:32
5 Lectures | 10:18
2 Lectures | 09:17
2 Lectures | 06:24
3 Lectures | 07:44
3 Lectures | 07:11
5 Lectures | 10:25
5 Lectures | 14:31
3 Lectures | 08:08
4 Lectures | 11:32
2 Lectures | 07:31
4 Lectures | 08:33
4 Lectures | 08:12
3 Lectures | 05:42
(63 course ratings)

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