Last updated 1/2023Course Language EnglishCourse Caption English [Auto]Course Length 38:41:28 to be exact 139288 seconds!Number of Lectures 75
This course includes:
38 hours hours of on-demand video
12 article
Full lifetime access
Access on mobile and TV
Certificate of completion
5 additional resources
Gain skills required to succeed in an entry-level IT job
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn how to manage Windows 10, Active Directory, Office 365 and other IT support skills
Apply your skills with hands-on projects and build a portfolio that showcases your job readiness to potential employers
Sample resume and interview resources
The training bootcamp is aimed at IT professionals or those seeking to enter the industry. This training focuses on the practical aspects of technical support jobs.After completing all parts of this training, students can apply to enter IT support roles with confidence. By completing the tasks, you will improve your practical skills in supporting, installing, configuring, and maintaining Operating Systems, maintaining Microsoft Windows and troubleshooting Microsoft Windows and networks, managing users, workstations and shared resources, security, and implementing operational procedures.The full training will cover:Windows services, operating system installations, web servers, remote access services, file & print services, user account management, OU's, Active Directory management, GPOs, disk management, patch management, and performance monitoring.What is Jobskillshare Training?Our Managed Learning blends online on-demand video lectures with hands-on practice labs. Reinforce your knowledge by accessing REAL equipment online with no restrictions and full administrator privileges in real-time.Jobskillshare collaborates with industry leaders to provide the most hands-on IT training using TestOut and real-live practice labs. This unique approach allows students to gain valuable experience by developing real-world IT skills. Students can practice IT skills in a realistic environment without expensive equipment by simulating hardware, software, operating systems, and entire network environments. Who this course is for:Prepare for a career in the high-growth field of IT, no experience or degree required
Course Content:
Sections are minimized for better readability, click the section title to view the course content
7 Lectures | 59:37
Bootcamp Introduction
02:59
IMPORTANT VIDEO before starting this training
06:36
Audio Quality Information
01:07
Learning Goals and Download Resume Template
18:49
How to mentally prepare yourself for technical learning
15:41
Content Updates for this Bootcamp
01:11
Understanding the real job environments, Job titles and basics (Recorded)
13:14
15 Lectures | 04:43:00
Training Concept Information
04:28
How to build home hands on lab or get one online
49:49
How to use home lab setup for IT support interviews (Tips)
01:43
Lecture and Domain Controller Demo using Active Directory (Practice)
25:57
Practice for Interview or Check your knowledge
03:11
Are you replicating skills?
02:20
Virtualization VMware ESXi basics and Server VM Installation (Learning Only)
27:48
Practice for interview or check your knowledge
03:35
Server and Server Tools Info (Learning Only)
10:03
Understanding Domain controller and Helpdesk Account (Learning Only)
01:04:53
Working inside domain network and finding more information
36:15
Windows 10 Power Tools (Learning and Demo)
17:52
Practice interview or check your knowledge
03:04
Local Computer management and AD RSAT Tool (Practice)
29:15
Practice interview questions or check your knowledge
02:46
6 Lectures | 03:26:46
Active Directory Practice (learning Only)
53:52
Active Directory Users and Computers Management (Practice)
01:09:46
Other ways to manage Active Directory (Learning Only)
09:36
Free AD Management tools (Practice)
19:35
Group Policy Training for IT Support (Practice)
50:35
Practice for interview or check your knowledge
03:22
2 Lectures | 51:21
Inventory, Asset Management Systems skills for IT Support (Practice)
48:12
Practice for interview or check your knowledge
03:09
3 Lectures | 02:18:43
Software Installation and software deployment (Learning Only)
01:05:28
Software Deployment Skills for IT Support Professionals (Practice)
01:10:02
Practice for interview or check your knowledge
03:13
15 Lectures | 06:25:43
Office 365 Admin Portal (Learning Only)
02:01:12
Office 365 Web Outlook (Learning only)
35:05
Office 365 Exchange and Local Exchange Basics (Learning Only)
39:25
Outlook Desktop Application (Learning Only)
01:00:15
Office 365 Trial Account (Practice)
10:28
Exploring the office 365 administrator interfaces (Practice)
18:27
Create Office 365 User (Practice)
09:18
How to add multipe users in 365 (Practice)
06:25
Create and Manage Groups, Restore Groups with CLI (Practice)
17:36
Manage Administration Delegation in both (GUI and CLI Mode) (Practice)
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