Leadership & Management Skills: 10 Leadership Courses In 1 | Free Udemy Course

A warm welcome from award-winning HR leader, consultant, speaker and author Debra Corey, who introduces this course on leadership. She shares her background and expertise and provides an overview of the eight proven traits it takes to be not just a good leader, but a great leader.

In this lecture, Debra focuses on the first of the eight traits that will help you become a great leader, which is to role model your company values.

You'll be covering three key questions:

• What are company values?

• Why are they important to companies and to you as a leader?

• And finally, how can you role model and live your company values?

Exercise: List some ideas and actions for using your company's values to lead your team.

In this lecture, Debra discusses the second of the eight traits that will help you be a great leader, which is about communicating openly and honestly.

You'll be covering two key questions:

• Why is it important for leaders to communicate openly and honestly?

• And how can you communicate as a leader in an open and honest way?

Debra looks at the third of the eight traits that will help you become a great leader, which is about inspiring your people, helping them to be their best, to reach higher and to succeed.

You'll be covering two key questions:

• Why is it important for leaders to inspire their employees?

• And how can you inspire your people?

Exercise: Develop a plan of how you will inspire members of your team.

In lecture five, Debra introduces the fourth of the eight traits that will help you become a great leader, which is about how leaders need to own their mistakes.

You'll be covering two key questions:

• Why is it important for leaders to own their mistakes?

• And how can you own your mistakes?

Debra's focus for Lecture 6 is on the fifth of the eight traits that will help you become a great leader, which is about recognising your people, showing them that you appreciate and value them.

You'll be covering two key questions:

• Why is it important for leaders to recognise their employees?

• And how can you recognise your people effectively?

Exercise: Schedule time in your calendar to recognise your people so that it can become a habit.

In Lecture 7, Debra introduces the sixth of the eight traits that will help you become a great leader, which is about making the right decisions and not necessarily the easiest or most popular decisions.

You'll be covering two key questions:

• Why is it important for leaders to make the right decisions?

• And how can you as a leader make the right decisions?

Debra explores the seventh of the eight traits that will help you be a great leader in Lecture 8, which is about trusting your people.

You'll be covering two key questions:

• Why is it important for leaders to trust their employees?

• And how can you as a leader trust your people?

In Lecture 9, Debra reaches the final of the eight traits that will help you become a great leader, which is about showing care and empathy for your people.

You'll be covering two key questions:

• Why is it important for leaders to care for their people?

• How can you show care and empathy for your people?

In this third and final section, Debra builds on the practical tools shared throughout the course by adding four more tips for being a great leader. She then guides you through an action plan that you can complete to bring all of your learnings from the course to life and into practice.

Download - There are 3 parts to the Action Plan document:

1. The first is to assess how well you do and live the trait now.

2. The second part is to rank them from high to low so that you can identify your development areas.

3. Finally, you’ll need to select the 2-4 areas where you need to develop and improve the most, putting them into your development plan.

A warm introduction from Andy, who explains what the course is all about and how it's going to work best for you.

In this lecture, Andy helps you to understand exactly what culture really is and why it's so important to get it right, regardless of the size of your business.

Andy highlights the key things that influence your culture, both positively and negatively, and helps you identify them in your business.

Download the 'What's Influencing Your Culture Assessment Tool'.

Identifying exactly what your culture is is a crucial starting point. In this lecture, Andy provides you with some practical tools and techniques to help you get a clear, objective understanding of what yours is.

Andy introduces the principles of 'UBER Culture' and how successful businesses use them to build a culture that creates real competitive advantage. You'll look at how your business measures up in the areas that count and identify the steps required to make that happen.

Download the 'Create An UBER Culture 3D Assessment Tool' and the 'Create An UBER Culture eBook' supporting documents.

Re-establishing your core values is a great starting point for creating an 'UBER Culture'. In this lecture, Andy shares how successful businesses do that, the benefits of the practice and how to avoid the common mistakes that so many businesses make.

Download the '40 Lessons From Zappos', the 'Who's Values Are These Quiz' and the 'Who's Values Are These Answers' supporting documents.

Using real examples of successful '3D Businesses', Andy takes you through a step-by-step guide to help you reshape your values. Using the proven toolkits and templates provided, you will begin to create the company culture you really want.

Download the 'Value Your Values 3D Toolkit'.

Values are important, but what is crucial is making them meaningful for people so they actually 'live' them. In this lecture, Andy teaches you how to do just that. It's not about putting up 'nice' posters but about establishing the 'behaviours' you want to see in your people.

Using real-world examples, Andy takes you through a proven process to help create the behaviours you want your people to demonstrate and live by.

Successful '3D Businesses' build and establish effective systems and processes to support and reinforce their culture. In this lecture, Andy highlights with real-world examples how this is done in areas including recruitment, induction, communication and people management.

Download the 'Review Your Systems And Processes' supporting document.

This lecture shows you how to review your systems and processes. You'll identify the key steps needed to develop and improve them to ensure they support and deliver what you require in your business.

Having a team of engaged, empowered and enabled people is the goal of so many businesses. In this lecture, as well as introducing the key ingredients for making it work, Andy shares some real-world winning businesses who are shining examples of doing just that.

Download the 'How Engaged, Empowered And Enabled Are Your People 3D Assessment' supporting document.

This lecture helps you transfer the lessons learned and identify the steps you need to take next to make it work for your business and people.

Andy shares innovative examples of 'reward and recognition' processes from forward-thinking businesses that use them to help shape and reinforce the behaviours they want from their people.

Download the 'How Are Your People Rewarded And Recognised 3D Assessment Tool'.

Here's a chance to see how you 'measure up' and to identify the steps required to develop a 'reward and recognition' plan that works for you and your people.

Andy recaps the lessons learned throughout this course and takes you through the principles for 'Creating An UBER Culture'.

He shares a template to download that allows you to develop your own personalised 'Create An UBER Culture 3D Action Plan'.

Andy concludes by highlighting other resources you might find useful.

A warm introduction from Andy, who explains what the course is all about. He highlights the challenges facing the leaders in today's fast-moving, interconnected world.

In this lecture, Andy introduces the principle of how winning leaders drive things forward by maintaining a balance of creating both devoted customers and committed, motivated and effective people, as well as maximising financial returns. He gives you the opportunity to see how you measure up and what you may need to work on. Download the 'What Does Success Look Like Toolkit' and 'Toolkit Template' supporting documents.

Andy introduces his definition of leadership and explodes the myths about what it is and what it is not. He highlights the key differences between management and leadership and will help you to understand the 5 key things people really want from their leaders.

An introduction to the qualities winning '3D Leaders' have and what they do, and the '8 Characteristics Of 3D Leadership' model. As well as gaining insights into how winning leaders perform, you will learn how you 'measure up' against those characteristics and also identify the areas you may need to work on to become a '3D Leader'. Download the '3D Leadership Assessment Tool' and 'The 8 Characteristics Of 3D Leaders e-Book' supporting documents.

Andy explains how '3D Leaders' create "a picture of the future that stimulates, excites and inspires". He highlights how they do this and why they ‘Get That Vision Thing’. By providing examples of how this looks in the 'real world', from leaders such as Steve Bartlett of Social Chain, Jeff Bezos of Amazon and Steve Jobs of Apple, Andy will discuss the proven benefits of this approach then help you identify the key factors for success and how to make them work for you.

Introducing the key ingredients for a great 'vision'. In this lecture, Andy takes you through the first 5 steps of 7 in making these 'ingredients' work for you and shows you how to use the specially prepared toolkit to help you do so successfully. Download the 'Get That Vision Thing Toolkit' supporting document.

In this lecture, Andy will take you through steps 6 and 7 and helps you fulfil your role as a '3D Leader'. You'll learn how to get others on board and use your own vision to drive performance.

In this lecture, Andy highlights his definition of culture as "the way we do things around here". He shares how 3D Leaders work hard to proactively develop the culture they want and explains how you can too. You'll learn how businesses like Zappos, Netflix, Hubspot and Southwest Airlines establish a set of guiding principles that shape what their people do and how that creates real competitive advantage. You'll discover the tools and techniques you need to help you do this too. Download the 'Create An UBER Culture e-Book' supporting document.

Andy takes you through some practical steps for establishing your values. He shows you how to make them meaningful so that they become a powerful tool in maximising people performance in your team. You will also learn how to use the 'Value Your Values' toolkit to help you do this. Download the 'Value Your Values Toolkit' supporting document.

In this lecture, Andy shows you how to embed your values and establish "the way we do things around here" for you and your business.

In this lecture, you will learn how 3D Leaders create time to work ‘on’ their business as well as ‘in’ it, how they think and work ‘strategically’ and, importantly, how they build it into the way they lead their people. Andy shares his experience working with busy business leaders who too often get "caught up in the day to day" and spend too much time working on "tactical issues". As well as highlighting the key barriers to 'Thinking Strategically', Andy shares how 3D Leaders overcome those barriers and how you can too with his '4 key factors for success'.

Andy introduces you to some practical tools and techniques to help you make 'Strategic Thinking' work for you. These simple, effective processes such as the commonly known 'Prioritise And Plan', 'SWOT', 'PEST Analysis', plus the intriguingly named 'A View From Your Room', 'Go For Walks' and 'Fish In Different Ponds', are geared to helping you make strategies work now and in the long term so that you can become a better 'Strategic Thinker' and a better '3D Leader'.

Andy highlights how 3D Leaders embrace change, create disruption and use it to create real competitive advantage by spotting and maximising the opportunities, and minimising the threats. It's all about 'innovation' and how these leaders involve their people in doing it too. Not necessarily with lots of world-changing new products, but by using "the successful exploitation of new ideas" to improve things in the areas that count.

Introducing the 'Leadership Plan' template and a step-by-step process to make it work for you. Andy shares his concluding thoughts and suggested next steps, plus details of his additional courses. Download the '3D Leadership Plan' supporting document.

A warm introduction from Andy, who explains what the course is all about. He highlights the challenges facing leaders when it comes to maximising people performance.

Andy discusses the fundamental role of leaders in creating 'committed, motivated, effective people' at every level and why it's not easy. He highlights how '3D Leaders' make it work and introduces 'The 8 Characteristics' model. There's also a chance to see how you measure up against the 8 Characteristics. Download the '3D Leadership Assessment Tool' and the '3D Leadership E-book' supporting documents.

In this lecture, Andy provides a definition for 'employee engagement' and introduces the key elements of making it work for you. By using examples of real businesses that have high levels of employee engagement, Andy explains the key ingredients that maximise people performance, as well as the 'proven' benefits of maintaining high employee-engagement levels: productivity, retention, customer satisfaction and profitability. He also introduces the 'Gallup Q12 Questions' to help you measure engagement levels in your team. Download the 'Maximising People Performance - 12 Questions' supporting document.

Andy introduces the key steps to improving employee engagement: share your vision, 'get buy-in' and 'keep it alive'. He shares proven techniques for getting 'buy-in' to the vision and for setting goals and targets. He will introduce a template to help you look forward and identify the steps you need to take to succeed.

Andy discusses the importance of understanding the fundamental principles of people motivation, including Maslow's 'Hierarchy of Needs', and of identifying individual motivators. Download the '6 Questions To Ask Yourself Tool' and '6 Questions To Ask Your Team Members Tool' supporting documents.

Andy introduces 10 common reasons that stop people from maximising their performance.

Andy introduces the 'Human Assets Framework', which can help you to develop an objective view of productivity and the level of unused potential. He discusses how to identify the steps necessary to maximise your team's performance and potential, and shares a step-by-step guide for applying it to your people - and yourself!

Andy discusses how '3D Leaders' stretch, challenge and motivate their people. He explains how best to maximise the performance and potential of your people by getting out of the way and empowering them instead.

Andy demonstrates how '3D Leaders' proactively develop long-term relationships with the people and organisations that count - both inside and outside their business. He explains that in today’s interconnected world, relationship-building and proactive collaboration happens anywhere (and everywhere) - both online and offline.

Andy poses the question, "Who should/could you collaborate with?" and explains that it is about 'Choice, Connectivity, Confidence and Collaboration'. He demonstrates how '3D Leaders' identify the people they need and want to 'Collaborate' with in order to help them achieve their goals - both personally and in business. Andy will help you identify what this means for you, offering a structured approach for developing your own 'Collaboration Plan'. Download the 'Collaborate For Results Toolkit' supporting document.

Andy discusses how 3D Leaders are able to identify what is important to be measured and how to manage performance by maximising information and making it meaningful. He goes on to share how best to establish, embed and maximise KPIs and use them to drive performance in the areas that really count. This lecture will help you to develop a proactive approach and identify the best ways to utilise, communicate and share information in one-to-one conversations, briefings and meetings. Download the 'Use Your Intelligence Toolkit' supporting document.

Andy addresses the key stages that people go through when they are learning - unconscious incompetence, conscious incompetence, conscious competence and unconscious competence - and explains what this means for you as a '3D Leader'.

This lecture introduces some simple practical tools and techniques that you can use to help you identify your steps for improvement in the areas that count for you as a '3D Leader'. Download the '3D Toolkit - Stop Start Continue' supporting document.

Introducing the 'Leadership Plan' template and a step-by-step process for how to make it work for you. Download the 'Your 3D Leadership Plan' supporting document.

Andy's concluding thoughts and suggested next steps, plus details of his additional courses.

A warm introduction from Andy, who explains what the Grow Your Business and Maximise Your Profits course is all about. He highlights the challenges facing businesses today when it comes to Profit Improvement. He focuses on ‘Getting the Basics Right’, before later lectures that cover ‘Creating a Profit Focus in Your Business’, ‘The Five Routes to Profitability’ and finally a practical way for you to ‘Develop Your Own Route.’

Continuing in ‘Getting the Basics Right’ Andy introduces here the principles of managing a balance between maximising your financial returns, keeping your customers happy and ensuring your people are committed, motivated and effective. He highlights what this looks like and what it means for your business - and for you!

This lecture highlights 10 Common Barriers businesses face when Maximising Profitability. Andy helps you understand how you measure up and what you can do to address some of these issues in your business. Download The Barriers To Profitability Assessment Toolkit.

Andy highlights in this final lecture about ‘Getting the Basics Right’ what it is that profit-focused businesses have and do and he then helps you identify how you measure up! This lecture shares with you the 7 Key Ingredients Of Maximising Profitability, allows you to see how you measure up and importantly what you can do about it! Download the Create A 3D Profit Focus Assessment Toolkit.

Andy now moves onto the second section of the programme, Creating a Profit Focus and this lecture highlights the common reasons businesses don't get their people profit-focused. He then outlines ways that you can do it and the tangible benefits of doing so.

This lecture includes practical steps you can take to get everyone in your team 'on board' and profit-focused. It gives you a chance to identify the common mistakes businesses make and understand how you measure up, then what you need to do about it! Download the Questions Of Finance Toolkit and The Price Is Right Toolkit supporting documents.

Now it's time to identify the steps you are going to take to create a real profit focus in your business/team. Download the Get Your People Profit Focused Action Plan supporting document.

This lecture introduces the third section, where Andy gives an overview of 'The Five Routes To Profitability' model and the benefits of using it. Download the supporting document, Your Routes To Profitability Toolkit.

Andy takes you through a step-by-step guide on how to use the 'Routes To Profitability' model to ensure you get the best out of it.

This lecture helps you start to explore how you can reduce your costs by reviewing your overheads and direct costs - not cutting them for cutting's sake, but ensuring that you are getting the best value.

Andy continues to share ways that you can reduce your costs by being proactive in the way you work with and maximise your relationships with suppliers.

This lecture highlights the problems of discounting, the negative impact it has on your business and how to avoid doing it. Andy also highlights the opportunities for your business by not discounting and the power of getting everyone to realise and be able to deal with this. Download the Discount Discounting Poster supporting document.

This lecture explores the different pricing strategies available to you, with real examples of how other businesses make it work. Andy helps you to identify the steps you need to take a proactive approach and make your pricing work for you.

Many businesses run inefficiently and this lecture helps you identify the common areas where it could be happening in your business and how you can reduce and eliminate it. Download the Front Line Fix Toolkit supporting document.

Andy builds on the previous lecture by introducing the Cost Of Waste exercise - a great way to spot and reduce wasted time, effort and resources. Download the Reduce the Cost Of Waste Toolkit supporting document.

Increasing sales with your existing customers is usually a much more cost-effective exercise than creating new ones. In this lecture, Andy helps you to identify the common barriers to selling more and shares how you can overcome them in your business. He also provides proven processes to 'sell up' and 'sell on' extra products and services, without coming across as pushy or aggressive.

Andy follows on from the previous lecture with some tools and tactics to get your existing customers to spend more often with you - it's about taking a proactive approach!

How can you create more customers in your existing markets? This lecture helps you to take a proactive approach to identify and target the right customers for you and your business.

Following on from the previous lecture Andy now helps you to ‘get to grips' with researching and developing new markets if it's the right option for you and your business.

Having taken you through all 5 ‘Routes to Profitability’, Andy now gives you a chance to take time out and revisit the model for your business in order to identify the key steps you now need to take.

Andy recaps the main learnings of this course, encouraging you to take stock and take those first steps to Maximise your Profitability. He highlights other tools, resources and courses that you can access to help you build on what you've now learnt and implemented.

A warm introduction from Alan Stevens, who explains the sections and how the course will work. For the duration of this course, you will require a notebook and pen to jot down the exercises Alan will offer you at the end of lectures.

In this lecture, we'll start looking at where you are and why this matters.

In this section, we dive into organisation, with a focus on how to set up and structure a virtual team. This lecture looks at the roles in a virtual team and how best to organise both a local and a remote team.

This lecture focuses on the key communication skills and techniques required in virtual teams.

Alan will advise in this lecture how to report, how often to report and which formats you can use.

In this lecture, you will learn more about the special features of remote teams, with an emphasis of how to bring in new team members

Alan shows you how to consider various management styles, and how they work in relation to virtual teams.

Throughout this section, Alan covers the topic of technology, including minimum requirements. In this lecture, you'll learn what software is required, and how to ensure safe and secure use.

Alan discusses how to evaluate the best set up for your circumstances.

In this lecture, Alan will explain how best to set up your virtual environment, including how to pick the best microphone, how to set up lighting, what to use and whether to use a backdrop.

Alan explores the pros and cons of green screens, including the issues to look out for, and discusses the benefits of real screens vs virtual screens.

In this lecture, you'll learn what a backchannel is and how to use it, plus the different options that are available to you and how to choose between them.

Alan talks through how to plan for failure, and how best to set up a robust system to ensure that no data is ever lost.

This section covers the fundamentals of virtual presenting. In this lecture, Alan offers advice for how to present through a camera for maximum effect. He uses a professional camera technique, explains how to visualise it and what mindset to have.

In this lecture, you'll learn how to ensure that your communication works for all team members.

Alan explains where and how to position your technology for the most professional outcome.

Alan discussed how to use visuals in order to improve presentations.

In this lecture, you'll learn how to keep the attention of your viewers and listeners, and ensure that your comments are being understood.

Interactivity can be used to enhance, or can become a distraction. Alan will show you how to ensure the former.

Throughout this section, Alan covers the topic of motivation, including how to maintain moral and drive. In this lecture, he discusses how monitoring progress requires checking in and how important it is to ask in the right way, and at the right frequency.

Alan explains how picking up early signs of stress will help to minimise problems with de-motivation.

Alan discusses how virtual work can't always be measured in the same way as office work and shows you how outcome-based working can be introduced.

In this lecture, you'll learn how to encourage team members by recognising good work and providing positive feedback.

Alan advises why social time for the team is important for morale and productivity.

In this section, Alan covers the topic of measurement, including how to check that team members are performing. In this lecture, you'll learn how best to measure performance, and what tools are available to you.

Alan talks about the appropriate use of feedback and shares how and where to deliver it.

In this lecture, you'll learn how to approach reviews in a virtual environment. Alan will also discuss how remote appraisals differ from in-person appraisals.

Alan discusses the balance of measurement and culture, and how to make the call.

Throughout this section, Alan covers the topic of hybrid teams, including how office-based and home-based members work best together. In this lecture, Alan explains how hybrid teams require different structures and roles to purely virtual ones, and shows you the main differences.

Alan explains how resentment can grow between local and remote workers, and explores ways to prevent this.

Alan talks about how hybrid team members need to appreciate that communication and reporting is done fairly, regardless of where people work.

In this lecture, you'll learn the special presentation skills and techniques required in virtual teams.

Even in a hybrid team, bringing the whole team together in person is important. Alan talks through the importance of occasional physical meetings for all.

This section takes a closer look at health and safety, including physical and mental health issues. In this lecture, Alan advises how to start by getting your physical environment right, in order to increase productivity and reduce stress.

In this lecture, you'll learn how best to set up your desk for ideal virtual working.

In this lecture, Alan talks about how to keep an eye on the signs of stress.

In this section, you'll learn how to resolve problems and how to manage for success. First up, you'll look at how best to monitor your readiness and ability to work.

In this lecture, Alan talks about how tackling issues quickly can prevent a crisis later on.

You'll probably find that some people struggle more with remote working than others. Alan shows you how to consider who works best online.

In this lecture, Alan discusses how making things happen depends on knowing where you want to be.

Alan concludes the course, and explains how you can take the learnings forward.

In this introductory lecture, you'll find out what to expect on the course and discover some of the biggest misconceptions about agile and the contexts in which it can be successful.

In this lecture, you'll discover the origins of agile and the values and principles that underpin the agile mindset.

Here, you'll think about the principles of agile in your own context, identifying which principles your team uses now and opportunities to adopt more agile practices.

Explore the idea that agile is, at its core, a mindset and new way of working, rather than a defined set of tools and steps.

Refer to your Agile Leadership Plan.

Discover what an agile business looks like, in comparison to the structure and workings of a more traditional organisation led from the top down.

Explore the benefits of agile for organisations and identify opportunities specifically for your own organisation in developing its business agility.

Refer to your Agile Leadership Plan.

Examine the traits and habits of an agile leader, and reflect on your own capabilities.

Refer to your Agile Leadership Plan.

Define SMART goals that can motivate and unite your team.

Refer to your Agile Leadership Plan.

Identify your own traits by completing a personality assessment of your choice.

Refer to your Agile Leadership Plan.

Identify your leadership strengths using online tools and by gathering feedback.

Explore your level of emotional intelligence across four areas – self-awareness, self-management, social awareness and social skills.

Recognise methods of persuading and influencing others to act.

Refer to your Agile Leadership Plan.

Discover the five escalating levels of conflict, and the leader's role in each of these.

Recognise the influence that the organisation's culture has on a team's ability to adopt agile methods, and find out how you can foster a culture of agility.

Consider the six conditions for high-performing teams and how these are interpreted on your own team.

Refer to your Agile Leadership Plan.

Discover agile's potential for managing projects, and find out about the Scrum and Kanban frameworks which are commonly used.

Refer to your Agile Leadership Plan.

Recognise the place for collaboration in an agile project.

Explore ways to enable your team so that they feel empowered and can take ownership of your work.

Make a commitment to three goals which will help you towards becoming a better agile leader.

Refer to your Agile Leadership Plan.

Review what you have learned on the course.

Welcome to the course! Here we will teach you about setting strategic objectives, streamlining production, and increasing profits. It is important to understand why your business exists and what purpose it serves. Knowing and understanding the above things will benefit everything from your business as a whole down to the individual employees. This course will help you get your goals and mission set in order to maximise your business' growth.

Download the Mission Statement Worksheet.

This lecture delves into the leader's responsibilities as it relates to goal setting and gives an overview of how to set good goals. Goal setting increases motivation, self-esteem, self-confidence, and independence. Good goals have clarity and are on the cusp of being too difficult. Additionally, everyone needs to be on board with the goals and there should be room for feedback. If a goal is too complex, it should be broken down.

This lecture discusses ways to define success. Success means different things for you the leader and the business. Listing out what success means for each of those things and then evaluating is the next step to achieve success. You will go over how to evaluate biases stemming from personal, cultural, religious, communal, familial, and more.

Download the Defining Success Worksheet.

This lecture helps you define where you are in the present so you can set better goals for the future. It introduces the SWOT matrix, which stands for Strengths, Weaknesses, Opportunities, and Threats. You will complete the SWOT matrix and evaluate your current position to better assist you later.

Download the SWOT Matrix supporting document.

Here, we discuss the necessity of combining the understanding of purpose with goal setting and introduce the goal tree. The goal tree has four levels: starting with a key goal on top, critical success factors on level two, the necessary conditions on level three, and the requisite requirements on level four. We go over the importance of understanding that each action can lead to a goal.

Download the Goal Tree supporting document.

In this lecture, you will review the Goal Tree and break it down even further. We recognise that at the lowest levels of the goal tree, it can be hard to understand what step to take next, so we create order from the chaos. This order should come in the combination of being project based and business-area based. The point is to avoid too much task switching, which decreases productivity.

This lecture discusses how to effectively put your goals into action and how to integrate your goals into daily achievements within your business. There are four basic techniques. One, is to write down daily, weekly, and monthly goals. Two, is to match the task to the purpose, utilising software whenever possible. Three, is the CLAM leadership model with its six Cs of successful leadership. Four, is using team and project management software.

Download the CLAM Leadership Model Worksheet.

In the conclusion, we remind you of the importance of keeping track of your business goals. Calendarise regular reviews and go over if you are on track and what you have achieved so far. Should the goal be upgraded or downgraded? Also be sure to celebrate when you have achieved something, which is a morale booster in and of itself. By utilising the tools and techniques laid out in the previous lectures, you should be well-equipped to reach your personal and business goals.

Remote Onboarding is essential for attracting and retaining top talent to your company. Find out how this course can help you to kickstart your remote onboarding activities - wherever you are in the process.

In this lecture, we look at the goals of remote onboarding, how it is defined, and what activities are included in this process.

Transitioning to a remote workplace requires more than simply replicating your company's existing workplace for the digital space. How can remote onboarding help?

A cheat sheet to help you answer questions from your colleagues about what remote onboarding is and is not.

We end with reflective questions to help you immediately start scoping what your company's remote workplace could look like, by seamlessly applying the new learning you gain from this course.

Download the Course Workbook.

What is it like to join a remote workplace - from your employee's point of view? What are their goals and fears?

This perspective is essential for creating a remote onboarding program that fits the purpose and culture of your company, and effectively fulfils the needs of all new employees.

Remote onboarding adds world of benefits with a side of complexity. How does that impact your efforts?

We look into best practices that successful remote companies have used in their own remote onboarding programs, giving you the opportunity to extract what will serve your people the most.

We cover the four key goals of a remote onboarding program and the elements that help you to achieve them.

Download the Remote Onboarding Program Guide.

Reflective activities to help you to unpack and apply the new knowledge you gained in this module.

Refer to your Course Workbook.

Your first opportunity to kickstart any new employee’s learning is during the pre-boarding stage. What is pre-boarding and how can you do it right?

Refer to your Remote Onboarding Program Guide.

We look at the different areas of learning that new employees need to engage in, and discuss ways to achieve that in the remote workplace.

Refer to your Remote Onboarding Program Guide.

Activities that enable you to create the Pre-boarding element of your company's Remote Onboarding program.

Refer to your Course Workbook and download the Remote Onboarding Program Template.

How do you make people feel special and welcome from the very first moment they step into your organisation? Enter Social Onboarding, which is all about creating connections and relationships at work.

Refer to your Remote Onboarding Program Guide.

How can people learn from others in the remote workplace? We delve into how you can design collaborative learning experiences for new employees, remotely.

Benefits and strategies for getting people in your company to participate in the social onboarding of new employees.

Brainstorm strategies for Social Onboarding in your company's Remote Onboarding program.

Refer to your Course Workbook and Remote Onboarding Program Template.

One of the biggest motivators for new employees is seeing the impact their work creates on the company's success. We'll show you how to be purposeful about integrating this into your company's remote onboarding program with 'first assignments'.

How to manage the performance of new remote employees with a 30-60-90 day plan.

Why is coaching so important for managers and employees in the remote workplace?

Create 'First Assignment' activities for your company's Remote Onboarding program.

Refer to your Course Workbook and Remote Onboarding Program Template.

What happens when the onboarding program is done? We'll show you how to build upon the strong foundation and relationships that have grown during onboarding.

How to use questions and feedback to review and enhance your company's Remote Onboarding program.

Download the Onboarding - Employee Satisfaction & Feedback Survey.

We guide you on how to execute your company's program by creating an onboarding plan for an individual employee. Are you ready?

Refer to your Course Workbook and download the Remote Onboarding 90-Day Action Plan Template.

A warm introduction from award-winning HR leader, consultant, speaker and author Debra Corey, who explains the format of the course. She shares a story of what happened when she almost didn’t give feedback, showcasing the importance of it.

Exercise: Write down some reasons why you think feedback is important.

In this lecture, Debra introduces five key reasons why feedback is important.

Exercise: Write down what’s holding you back from giving feedback including the obstacles that you’ll need to overcome.

Debra shares five common reasons why we don't give feedback.

Exercise: Write down the different situations or times when either you gave or received feedback and times when you wish it had been given.

In this lecture, Debra shares the four different situations, or what she calls 'feedback moments', that cover how and when feedback should be given to meet very different objectives.

Exercise: Write down how you’d describe your style or approach to giving feedback.

In this lecture, Debra shares a model in which there are four feedback styles. She will walk you through them and provide examples in actual situations.

Debra talks about how to prepare to give feedback, which many people don’t take the time to do or don’t see the value in. The lecture objective is for you to learn why it's important to prepare and also how best to do so.

Exercise: Write down how you give feedback, including the steps you normally follow when you’re giving feedback.

In this lecture, Debra talks about how to give feedback, sharing with you her 6-step model which you can use to give feedback effectively.

In this concluding lecture, Debra shares seven final tips. Now, it’s time to put what you’ve learned into practice and, in the process, create a happier and healthier place to work and learn. Good luck on the journey!