Working Across Cultures | Discount Coupon for Udemy Course

The first lecture serves as an introduction to the course on Working Across Cultures. It encourages you to reflect on your ideal outcomes when working internationally.

Download the Intercultural Mindset Worksheet.

This lecture discusses cultural profiles and subcultures. It defines cultural profiles as sets of issues, considerations, and values that are recognised when dealing in business are diplomacy. It also goes over how cultural profiles can lead to assumptions, which can have positive or negative consequences. It stresses the importance of making sure a leader expresses their individual principles through action and communication.

Download the Cultural Profiles And Subcultures Worksheet.

This lecture discusses how to recognise cross-cultural values. Business encounters must be treated on an individual level, while inviting cultural indulgence, but not prompting it. Culture influences business via established practices which have existed for generations. The lecture provides ways to overcome bias, indulge other perspectives, and offer different ways of communicating, negotiating, and conveying intention.

Download the Recognising Cross-Cultural Values worksheet.

This lecture discusses culture and individual differences. It reviews cultural profiles and patterns and uses them as guidelines for preparing for the next steps. It also goes over how to negate breakdowns in communication and how to treat people as individuals rather than products of their culture.

Download the Culture And Individual Differences Worksheet.

This lecture discusses communication and body language. It explains some best practices for positive body language in an international business setting, including different norms in different countries. Finally, it recommends methods for practising new body language to make it a habit.

Download the Body Language And Gestures Worksheet.

This lecture discusses the use of language in international settings. It is important to be clear and unambiguous. The lecture gives pointers on how to make this happen. Communication is best received when a leader speaks with clarity, sensitivity, a state of calmness, and attentiveness.

Download the Langauge Best Practices Worksheet.

This lecture explores business protocols and etiquette in various cultures. Important things to go over include punctuality, time management, rapport building, and direct/indirect interaction. The lecture discusses how to navigate all of these issues.

Download the Business Protocol And Etiquette Worksheet.

This lecture covers individual needs as they relate to various cultures, including National and religious holidays, conflict management and overall communication. It is important to be accommodating and flexible, and onboard appropriately.

This lecture covers individual needs in terms of how to build trust and handle conflict. Methods vary across cultures and the lecture will go over different examples. It is important to take others' values into consideration in order to build trust.

Download the Team Building And Managing Conflict Worksheet.

This lecture is the first of two that delve into international negotiations. It goes over examples of how counterparts will want to negotiate and how to build rapport appropriately, and the best time to do it. It also discusses the use of technology in negotiations.

This lecture gives specific examples of negotiating abroad based on country and region. It stresses the importance of researching target cultures and understanding how they conduct business.

Download the Cross-Cultural Negotiation Worksheet.

This lecture recaps the course content to help you consolidate what you've learnt.